Don’t Slip on Appeal: Tips and Resources to Help You Navigate Payers and Insurance Commissioners

Don’t Slip on Appeal: Tips and Resources to Help You Navigate Payers and Insurance Commissioners

Everyone knows the old saying about death and taxes being the only certainties in life. Physical therapists (PTs) and physical therapist assistants (PTAs) can probably add 1 more to that list: appeals to insurance company payment decisions.

Here are a few tips and resources from APTA, to help you get it right.

The tips

Appeals are important …
Yes, the appeals process adds yet another administrative burden to your plate, but don’t forgo the process when you feel that medically necessary services have been denied or partially approved. You have a responsibility to protect the patient if payment for appropriate care is denied. And, remember, you won’t be able to pursue an appeal at a higher level—the insurance commissioner’s office—unless you have done your due diligence and exhausted all other means of reconsideration.

Full story of navigating payers and insurance commissioners at APTA

ByFlex Therapist

FlexTherapist CEUs provides professional online training to Physical Therapists and Physical Therapist Assistants. Our courses are approved by boards throughout the United States for CE renewal. We blog about news and research related to the field of physical therapy that will keep licensed professionals informed.