First Major Insurer Adopts a Permanent Telehealth Benefit

First Major Insurer Adopts a Permanent Telehealth Benefit

BCBS of Tennessee will now include telehealth services — including telehealth provided by PTs — among benefits in place even after the COVID-19 health emergency ends.

An isolated change or a glimpse into the post-COVID health care environment? BlueCross BlueShield of Tennessee announced that is making coverage of in-network telehealth service a permanent part of its benefit packages, including telehealth delivered by PTs. The change is the first time a major insurer has extended telehealth coverage beyond the length of the current public health emergency.

According to a press release from BCBS Tennessee, the expansion began in March, when it began covering telephone and video visits with in-network primary care providers, specialists, and behavioral health providers. That coverage was later extended to PTs, occupational therapists, and speech-language pathologists.

Full article at APTA

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